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YES

Project:

YES CLUB

Scope:
160+ locations and e-shop
Products:

Sparta Loyalty Platform

Project:

YES CLUB

Scope:
160+ locations and e-shop
Products:

Sparta Loyalty Platform

A few words
about the client
YES Jewelry, a family-owned Polish jewelry company founded in 1981, operates nearly 200 stores across Poland and an online shop at YES.pl. Known for its collections designed by top Polish designers and supporting local creators through Galeria YES. YES Jewelry continues to lead the market with its innovative designs and commitment to quality
Main benefits
of the program

The YES CLUB offers a back office for data analysis and communication. It simplifies marketing material management and includes a reward system to motivate customers and strengthen bonds. The omnichannel approach boosts customer loyalty through personalized communication such as push notifications, email, and SMS. With its comprehensive point collection system and frequent promotions, the program encourages continuous participation and engagement.

Rules
of the program
The YES CLUB loyalty program runs through a mobile app. Members earn points for purchases, redeemable for rewards and discounts. New members get start-up rewards like merchandise discounts and a voucher for a pearl necklace. Points reset annually, with rewards at milestones. The app includes reminders for special occasions, referral incentives, and news updates. Integration with eCommerce allows automatic coupon application and seamless SMS account linking.
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