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4th Edition March 2023

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Our March Newsletter is out! 🏃‍♂️🏃‍♀️

📢📢 Follow the link 🔗🔗
📢📢 Follow the link 🔗🔗
📢📢 Follow the link 🔗🔗


Please have a read and let us know what you think! 👀👀

Here is a brief summary
:

  • Introducing a new AI-powered ‘Churn Prediction’ product to predict customer actions and boost retention
  • Sparta Loyalty Platform offers personalized customer experiences and integrates with CRM, e-commerce, and marketing automation systems
  • Retail Technology Show in London on April 26th-27th, 2023; the opportunity to meet the team and discuss Omnichannel Loyalty Ecosystem
  • Customer Loyalty Report 2022 offers insights from top-level CMOs, CRM executives, and loyalty professionals on loyalty program challenges and trends
  • Fast Facts: 97% of American consumers are loyal to at least one brand; 56% stay loyal to a brand that “gets them”; 40% say quality products make them loyal
  • Sponsoring The Loyalty Academy’s First European CLMP™ Certification Workshop
  • Newsweek identifies America’s Best Loyalty Programs 2023, with the highest-rated rewards programs in supermarkets, clothing, and fast food categories
  • Salesforce partners with Polygon for an NFT-based loyalty program
  • BMO Financial Group acquires Air Miles rewards program from LoyaltyOne Co.
  • Salesforce launches platform for big brands to create NFT loyalty programs
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