What does a loyalty promotion platform have to offer?
Points as a loyalty currency
Monitor customer actions like purchases and automatically assign points based on predefined cash-to-points multipliers. These accrued points can be redeemed for enticing rewards, including discounts, complimentary products, and exclusive experiences. Our engine guarantees a user-friendly interface that allows customers to view their points balance and select rewards tailored to their preferences.
Not only purchases
Enhance customer engagement within your program by diversifying the ways they can earn points. For instance, incentivize customers with bonus points for actions like profile completion, product reviews, or survey participation. Our engine adeptly handles these intricate promotions, making it a seamless process.
Recognition Levels
Customize program tiers, allocate benefits, and define qualifying and non-qualifying currencies. Assign rewards based on member tier or behavior and integrate them into systems, going beyond basic earn and redeem mechanisms.
Discounts
Design irresistible discounts tailored to various parameters such as birthdays, weekdays, specific purchased items, customer data, and more using our intuitive tools. These discounts serve as a potent tool for cultivating and strengthening customer loyalty. Keep a vigilant eye on coupon performance through our dashboards.
Gamification
Captivate your customers with our user-friendly gamification creator, allowing you to set rules and all the essential elements necessary to craft an immersive and engaging experience. Elevate customer participation, drive brand loyalty, and enhance their overall experience with ease.
Couponing
Configure and distribute coupons to your customers, then keep a watchful eye on their usage through comprehensive dashboards. Our platform simplifies the process, ensuring that you maintain full control over your promotions and can analyze their impact effectively.
Personalization
Customize your loyalty program by leveraging our engine’s segmentation capabilities. Tailor promotions, take actions, and distribute coupons, discounts, and more based on specific customer segments, considering their behavior, preferences, and points balance. This level of customization ensures that customers receive offers uniquely suited to their preferences, ultimately increasing their engagement and making your loyalty program more personalized and effective.
Reporting and analysis
Gain valuable insights into the program by exploring our dashboards and data-gathering capabilities. Our engine offers essential information on how customers accumulate and redeem points, the characteristics of the customers engaging in these activities, and other critical insights that drive program success. Analyze this data to fine-tune your loyalty strategy and enhance customer experiences.
Marketing communication
Communicate with your customers effortlessly using the Sparta Loyalty Platform. Engage program members through a variety of channels, including SMS, email, website, POS, and mobile apps via push notifications. Design and edit emails with an intuitive drag-and-drop editor that simplifies the process. For complete effectiveness, establish conversion tracking to monitor the success of your marketing efforts.
Wallet pass
Easily generate wallet passes for customers, deliverable via email. These passes are compatible with Apple Wallet and Google Pay, granting customers easy access to virtual cards, coupons, and promotions. Additionally, our platform supports beacon technology at cash registers, enabling seamless pass delivery to customers’ screens.
Targeted Couponing
Create and manage a diverse array of coupons, orchestrating their activation and distribution through multiple channels and various locations. Our comprehensive suite of tools empowers you to leverage every facet of coupon management for optimal results.
